Expert Therapy. DiverseTeam.
Welcoming Space.
Psychotherapy services within the Durham Region, proudly serving surrounding communities including Toronto, Scarborough, Markham and Bowmanville. Our diverse team of experienced therapists are dedicated to supporting your mental wellness —helping you find balance, healing, and lasting emotional well‑being.
About Francis Psychotherapy
Founded by Roxanne Francis, our practice has grown from a solo operation into a thriving team of experienced therapists. We specialize in providing high-quality mental health services to individuals, couples, and families in Ajax, Pickering, and the surrounding areas.
Our approach combines evidence-based therapeutic methods with genuine compassion and cultural sensitivity. We believe that mental wellness is a journey, and we're here to support you every step of the way.
Whether you're dealing with anxiety, depression, relationship challenges, or simply seeking personal growth, our team has the expertise and dedication to help you achieve your goals.
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Compassionate Care
We provide warm, empathetic support in a non-judgmental environment where you can feel safe to explore and grow.
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Diverse Team
Our team represents diverse backgrounds and specialties, ensuring you can find a therapist who understands your unique experience
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Proven Excellence
Recognized for outstanding service and professional expertise, we maintain the highest standards in mental health care.
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Flexible Scheduling
We offer evening and weekend appointments, plus virtual sessions to accommodate your busy lifestyle.
We offer a comprehensive range of therapeutic services to support you on your journey to mental wellness.
Our Therapy Services
One-on-one sessions tailored to your personal growth and mental health needs.
Individual Therapy
Strengthen your relationship through guided communication and conflict resolution.
Couples Therapy
Specialized therapy for children and teens navigating developmental challenges.
Child & Adolescent
Convenient online sessions from the comfort and privacy of your own space.
Virtual Therapy
Meet Our Expert Team
Our diverse team of licensed therapists brings years of experience and specialized training to support your mental health journey.
Recognition & Credentials
Trusted by the community and recognized for excellence in mental health care
Frequently Asked Questions
Find answers to common questions about our therapy services and process.
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Your first session is an opportunity for us to get to know each other. We'll discuss your goals, concerns, and what brought you to therapy. This is also a chance for you to ask questions and see if we're a good fit to work together.
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The length of therapy varies for each person and depends on your goals, the complexity of issues, and your commitment to the process. Some people benefit from just a few sessions, while others work with us for several months or longer.
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Yes, therapy is confidential. What you share in session stays between you and your therapist, with very few exceptions required by law (such as imminent danger to self or others, or suspected child abuse).
Therapy Basics
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Our individual therapy sessions are $150-200 per session. Couples and family therapy rates vary. We believe mental health care should be accessible and offer sliding scale options for those who qualify.
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We are registered with most extended health benefit plans. Many of our therapists are covered under psychology, social work, or psychotherapy benefits. We recommend checking with your insurance provider about your specific coverage. -
We accept cash, debit, credit cards, and e-transfer. Payment is due at the time of service unless other arrangements have been made.
Billing& Payment
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You can book online through our Jane app booking system, call our office directly, or use the contact form on our website. We'll respond within 24 hours to confirm your appointment.
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We require 24 hours notice for cancellations. Late cancellations or no-shows may be charged the full session fee, though we understand emergencies happen and will work with you when possible.
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Yes, we offer secure video therapy sessions for your convenience. Virtual sessions are available for individual therapy and can be just as effective as in-person sessions for many people.
Appointments & Cancellations
Get In Touch
Reach out to us today to schedule a consultation or ask any questions.
For more information, or to access services, please fill out the form belowand we will get back to you within one business day.
*Please note: Direct billing now available for some insurance providers. Reach out today for more information.
Office Location
1970 Brock Road, Pickering, Ontario L1V 1Y3
Phone
289-275-7275
info@francispsychotherapy.com
Office Hours
*Monday–Friday 9:00AM-6:00 PM
*Therapy sessions onsite by appointment only*
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