Samantha Lauder
Hons. BA (Psychology), MSW

Samantha is the heartbeat behind our operations and a warm, grounded presence within the Francis Psychotherapy team. With over two decades of administrative leadership and more than 10 years of experience in the mental health field, she brings a unique blend of compassion, organization, and professionalism to everything she does. She holds an Honours BA in Psychology from York University and a Master of Social Work (MSW) from the University of Windsor.

As Operations Manager at Francis Psychotherapy, Samantha plays a key role in supporting both clients and clinicians, helping to ensure the practice operates smoothly, efficiently, and with care. She is passionate about creating welcoming, supportive experiences for clients from their very first point of contact and is dedicated to maintaining the high level of compassion and professionalism the practice is known for.

Known for her calm presence, strong communication skills, and attention to detail, Samantha is committed to fostering a supportive and client-centred environment for everyone who connects with the practice.

Outside of work, she enjoys spending time with her family, friends, and pets. She’s a lifelong Disney fan, a book lover, and a cottage enthusiast at heart.